Regarding purchases (in-store/delivery/on-site)
[Purchase]
Please sell us anything you no longer need. All you need is your ID and the item.
There may be someone out there who is looking for that item. Even if it is an older model or has some dirt or signs of use, it can be a happy find for such a person. It also has the aspect of contributing to environmental conservation. Please consider it before throwing it away. Of course, there is no charge for an appraisal. Please feel free to contact us even if you just want to know the current value.
Typical items handled
1. Gems, precious metals, and other jewelry 2. Wristwatches 3. Brand-name bags, wallets, and accessories 4. Cameras and peripherals 5. Office equipment 6. Musical instruments 7. Carpentry tools 8. Clothing and fur 9. Gift certificates 10. Ceramics 11. Alcoholic beverages
method
In-store purchaseDelivery purchase
Advance quote
Even when it's difficult or troublesome to explain in words, you can easily take a photo with your smartphone and send it.
info@mako78.co.jp
If you would like to make a detailed request using images and text from a computer or other device other than a smartphone or mobile phone, please click here.
Please have the product ready when you contact us.
092-851-0777 (Nishijin store)
Our expert staff will be happy to answer any questions you may have and provide you with the information you need.
Store flow
1. Present your item and ID
When you visit the store, please present your identification and the item.
Anyone over the age of 18 can use this service.
【What to bring】
●Items you wish to have appraised ●Identification (At our store, identification means a photo ID such as a driver's license, student ID, or passport, or an officially issued document such as an insurance card.)
2. Assessment
We will assess the items you provide and let you know the purchase price.
Of course, if you are not happy with the estimated price, you can take the item home with you.
In this case, we do not charge an appraisal fee.
3Purchase completed
If you agree with the estimated price, the contract is concluded.
4. Handing over cash
After you fill out the bill of sale, we will hand over the cash. At this point, the ownership of the item will be transferred to Mako Pawn Shop.
Therefore, we are unable to return items.
Purchase Q&A
Q1 Is there an appraisal fee when purchasing?
No, we do not charge any appraisal fees.
There are many times when you are unable to determine for yourself whether something is valuable or not.
Please feel free to contact us.
Q2 Can you tell me if it's genuine or fake?
Only the official manufacturer can certify the authenticity of a brand, so we cannot tell you the authenticity alone.
However, we may be able to make suggestions to the best of our ability, so please feel free to contact us.
Q3 Will you collect the items?
We will consider your request as much as possible. Please contact us first.
Please note that we may not be able to respond depending on the situation and content.
Q4What are the key points to increasing the appraisal value?
The price will be reduced if there is dirt, missing accessories, scratches, etc. If it is a brand item, the warranty card and box, and if it is jewelry, appraisal documents will lead to a higher appraisal. For more information, please click here .
Q5Does it have to be a brand name item?
Yes, some items may not be eligible, but we will try our best to give you the best price!
Even if you think something is not acceptable, please feel free to contact us.
Q6 Can you buy broken precious metals?
Yes, the material itself may have value. In that case, we will be happy to purchase it.
Q7 Can you still buy my watch even if the battery is dead?
We apologize for the inconvenience. For watches and other devices, a large part of the appraisal is whether they are in working order.
We will replace the battery and check that it is working properly before assessing it.
However, there are clocks that are not battery-powered. If you are unsure, please contact us and we will be happy to give you advice.
Please feel free to contact us.